Building Financial Infrastructure Across Africa

Oluwaseyi Morountonu, Operations Lead at Fincra Technologies, has spent over five years building and managing payment systems across multiple African markets. Her journey through the fintech space offers valuable insights for entrepreneurs navigating digital finance in emerging economies.

From Product to Operations Leadership

Seyi’s career spans product management and operations roles at leading financial institutions like Polaris Bank and Angala Financial Technology, as well as fintech innovators like E-settlement Limited. At Fincra, she initially led product development for Banking-as-a-Service virtual accounts before transitioning to her current role overseeing payment operations across Nigeria, Ghana, Kenya, Uganda, and beyond.

Managing Complex Payment Systems

As Operations Lead, Seyi manages critical functions including:

• Payment routing and channel management
• Partner and processor relationships
• Merchant pricing strategies
• Incident resolution across multiple payment rails

This requires a deep understanding of regulatory landscapes, technical infrastructure, and customer needs across diverse markets.

Tools and Processes for Operational Excellence

Seyi’s tech toolkit includes:

• Jira for task management
• Metabase & Looker Studio for data analysis
• Postman for API testing
• New Relic for performance monitoring

She emphasizes the importance of clear communication and collaboration, particularly through tools like Slack.

Addressing Healthcare Digitisation in Nigeria

If given unlimited resources, Seyi would focus on creating a unified patient record system—a critical gap in healthcare infrastructure that hinders continuity of care across facilities. This aligns with her broader passion for technology solutions that directly improve people’s lives.

Adia Sowho, who has successfully scaled ventures from MTN’s 5G launch to Thrive Agric and Migo, inspires Seyi through her ability to excel across operations, marketing, and general management.